Clancy Web Design
Professional Web Design, Development, and Web Hosting


Clancy Web Design Company Policies:

Please read this documentation carefully before accessing or using our site. Our policies and terms are designed to protect the rights of our customers, while at the same time protect our company. If you have any questions about these policies, please contact us using our feedback form.

1) Terms & Conditions of Use:

By accessing or using the site, you agree to be bound by the terms and conditions set forth below. If you do not wish to be bound by these terms and conditions, you may not access or use the site. Clancy Web Design may modify this agreement at any time, and such modifications shall be effective immediately upon posting of the modified agreement on the site. You agree to review the agreement periodically to be aware of such modifications and your continued access or use of the site shall be deemed your conclusive acceptance of the modified agreement.

2) Our Guarantee:

We are so confident that you will be satisfied with our work, that we offer a 100% satisfaction, money back guarantee. Our guarantee is as follows:

If you are in any way dissatisfied with the design of your project, we will make every effort to correct the situation to meet your expectations. However, if after viewing the working draft(s) of your project, you are not satisfied and wish to discontinue the project, we will refund 100% of your payment. Note: If you discontinue the project, all work done on the project is the property of Clancy Web Design.

If after we complete your project you are not satisfied, we will perform as many revisions as necessary until you are 100% satisfied with the work.

3) Copyright Information:

Clancy Web Design is the copyright owner of all content contained on this website, including but not limited to text and graphics. Clancy Web Design and any other trademarks and service marks of Clancy Web Design or its domestic affiliates that may be referred to on this website are the property of Clancy Web Design or one of its affiliates. Other parties' trademarks and service marks that may be referred to are the property of their respective owners.

a) What You May and May Not Do

You may print a copy of the information contained herein for your personal use only, but you may not reproduce or distribute the text or graphics to others or substantially copy the information on your own server without prior written permission of Clancy Web Design.

b) Copyright Ownership for Client Project Materials

Any work completed by Clancy Web Design or it's authorized representatives is the property of Clancy Web Design or it's authorized representatives until full and final payment for said work is received. Only at that time does the copyright shift to the client. Materials owned and provided by the client remain the property of the client. Some third party products or services may remain the property of the third party company, even if the client is paying for the product or service; for example, shopping cart software or other software.

4) Privacy Policy:

The privacy of your nonpublic personal information is important to us. We use safeguards to protect your privacy and confidentiality. This Disclosure discusses information we collect and the manner in which it is used.

It is our policy to not sell, rent, or give away any nonpublic personal information unless required by law. WE DO NOT DISCLOSE ANY NONPUBLIC PERSONAL INFORMATION ABOUT YOU WITH ANYONE FOR ANY PURPOSE THAT IS NOT SPECIFICALLY PERMITTED BY LAW.

We reserve the right, at any time, to add to, change, update or modify our privacy policy simply by posting such change, update or modification on the Website. Any such change, update or modification will be effective immediately upon posting on the Website.

a) Security

We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

b) Information Collecting

If you do nothing during your visit but browse through the Website and read the information contained on the Web pages, we may gather certain information about your visit automatically. This information does not identify you personally. We may automatically gather the Internet domain, IP address from which you access our Website, and the date and time you access our Website and the pages you visit.

We may collect personal information from you when you voluntarily provide personally identifiable information to us though our Website, such as using the request for quote form, feedback form, or a support request through the help desk. We treat this information as confidential, and limit use of such information to the purposes for which the information was provided.

If you send an email message that includes personally identifiable information, for example, in an email message containing an inquiry, we will use that information to respond to your inquiry. Remember that email is not necessarily secure against interception.

We may use "cookies" to improve our service to you. Cookies may help us recall a previous visit. The cookies we use do not collect personally identifiable information, and we do not use them to determine your identity. If you are not comfortable with this use, you may configure your browser to be notified when cookies are to be received and to provide you with the option of refusing cookies. However, refusing cookies may limit your ability to use our Website in its entirety.

c) Links to Other Websites

Our Website may contain links to Websites that are provided and maintained exclusively by third parties. Websites provided and maintained by third parties are not subject to this privacy policy. Please review the privacy policies on those Websites to understand their personal information handling practices. We make no representations concerning the privacy policies of these third party Websites.

5) Acceptable Use Policy for Web Hosting:

Clancy Web Design provides web hosting to many of our clients, and we have a responsibility to protect each client and to provide the best services available. The following guidelines were designed to ensure these obligations are met.

a) Content

All services provided by Clancy Web Design may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene or material protected by trade secret and other statute, and invasion of privacy. The client agrees to indemnify and hold harmless Clancy Web Design from any claims resulting from the use of the service which damages the client or any other party.

All pornographic content and sex-related merchandising is prohibited on all Clancy Web Design servers. This includes sites that may infer sexual content or links to adult content elsewhere. Clancy Web Design will be the sole arbiter in determining violations of this provision.

Also prohibited are sites that promote any illegal activity or present content that may be damaging to Clancy Web Design servers or any other server on the Internet. Links to such materials are also prohibited.

Examples of unacceptable content or links:

- Pirated software
- Hacker programs or archives
- Warez sites

Clancy Web Design will be the sole arbiter as to what constitutes a violation of this provision.

b) Commercial Advertising - Email

Spamming, or the sending of unsolicited email, from a Clancy Web Design server or using an email address or domain that is maintained on an Clancy Web Design machine as reference is STRICTLY prohibited. Clancy Web Design will be the sole arbiter as to what constitutes a violation of this provision. Sites that promote, sell, or otherwise provide access to spamware products or products that are solely for the purpose of extraction or sale of email addresses or which are used to send bulk email are not permitted on any Clancy Web Design.

c) Misuse of System Resources

Any attempt to undermine or cause harm to a server, or customer, of Clancy Web Design is strictly prohibited. This includes, but is not limited to: using programs that consume excessive CPU time; allowing the use of mail services, mail forwarding capabilities, or autoresponders other than for the customer's own account; resale of disk space without an appropriate reseller agreement; use of servers for backup of files unrelated to the web site of the account; or resale or remote access to CGI scripts installed on our servers. No IRC related software is permitted on our servers. This includes servers, bots, bouncers, or any other software that is used for the purpose of creating, maintaining, or providing access to IRC servers or channels. Accounts that are found to have such software uploaded to their web space are subject to immediate suspension and/or termination without notice.

d) Account Policies and Cancellation

Cancellation requests can be submitted via our ticketing system at http://clancywebdesign.com/support.html. Although no advance notice is required, and there is no cancellation fee, all fees paid for service up to the notice of cancellation are non-refundable. If cancellation is made within the first 30 days of service all hosting fees will be refunded. This does not include fees for domain registration, which are non-refundable.

Accounts are payable in full at the time the account is created. Accounts paid via credit card are subject to suspension if payment cannot be processed at the time the account is created. If payment by check or money order, payment must be received within two (2) weeks of account activation or the account will be suspended without further notice to the end user. New accounts that remain past due thirty (30) days after account activation are subject to termination. Any account reaching thirty (30) days past due is subject to suspension for nonpayment. Such accounts are subject to termination after forty-five (45) days in a past due state.

e) Suspension

Activity which results in a suspension or deactivation of an account will result in a forfeiture of fees paid. Complaints made regarding abuses of an account will be grounds for suspension.

f) Refusal of Service

We reserve the right to refuse, cancel, or suspend service at our sole discretion.

All sub-networks, distributive hosting sites, and dedicated servers of Clancy Web Design must adhere to the above policies.

Failure to follow any term or condition will be grounds for immediate account deactivation.

6) Limitations of Liability:

In no event will Clancy Web Design be liable for (i) any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and similar) arising out of the use of or inability to use the service, or any information, or transactions provided on the service, or downloaded from the service, or any delay of such information or service. Even if Clancy Web Design or its authorized representatives have been advised of the possibility of such damages, or (ii) any claim attributable to errors, omissions, or other inaccuracies in the service and/or materials or information downloaded through the service. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. In such states, Clancy Web Design's liability is limited to the greatest extent permitted by law.